Webi've made it clear for what i needed but they still insisted the problem is bigger than it actually is, its completely baffling how it can take one company 40 minutes to help me.

They updated my email address for me and then i had to reset my internet connection and update my password again.

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Webif you have changed your phone number or lost access to it, you may need to contact ubisoft support for assistance in updating your account information.

Webneed help with your ubisoft games?

Webi got it fixed.

I contacted ubisoft support on facebook.

Webwhile your account is locked, you will be unable to access any ubisoft websites, games, or services.

Visit the official help site for support, rewards, troubleshooting, and more.

Webmany of you are aware that there's a bug going back two months now, making it impossible to use your ubisoft rewards;

We strongly recommend changing your password and.

Webhow to get support from ubisoft asap.

Hello, i am having the same issue with not being able to connect my phone number due to it 'not respecting ubisoft security standards'.

Webthere're 2 ways to open tickets for this:

Opening a support case is easy!

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They just show up as locked ingame no matter what.

The first one is using the dedicated account recovery option in the support section, that one makes you fill out a form without needing an.

Here is a quick tip for anyone struggling to get a reply back from ubisoft support.

Email us your issue or chat with an expert.

If you’re not a resident of us.