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If you've got device protection through verizon,.

They sent me the replacement but they did not include a.

Understand how to get manufacturing defects fixed or get a device replacement.

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Verkkoprotect your device against cracked screens, theft or any loss with complete insurance from verizon.

Verkkoif the device has accidental damage caused during use, has been lost or stolen, or it has been more than 12 months, you can still replace your device, but youโ€™ll need to.

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Verkkolearn what to do if your device is lost, stolen, damaged or malfunctioning after the manufacturer's warranty expires.

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Tell us what's wrong.

Verkkoi filed an insurance claim for a replacement phone because my phone wasn't staying charged.